About Us
Durst Image Technology US, LLC » About Durst
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Our History
Revolutionizing Digital Printing
We are a global manufacturer of advanced digital printing and production technologies, and the first choice for the implementation and transformation of digital, industrial production processes. We concentrate on efficient and environmentally friendly production technologies that are facilitated by digital change. Our core business is digital inkjet printing and the associated ecosystem of inks, software and services. We offer holistic solutions in the following business areas:
- Graphic Business: Large Format Printing, Textile, Corrugated & Folding Carton
- Label & Flexible Packaging: Label Digital, Label Hybrid, Specialty Packaging
- Software Ecosystem
As a third-generation, family-owned company we have independence and financial strength that allows us to take long-term views and constantly invest in R&D. As a global leader in the development of inkjet systems who can react quickly to market needs and requirements, we strive for customer success and quality in all of our actions. We want to gain loyalty and respect from our customers and employees by offering innovation and solutions of the highest quality.
Our Mission & Values
From Tradition to Technology
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We are the first choice for the implementation and transformation of digital, industrial production processes. We concentrate on efficient and environmentally friendly production technologies that are made possible by digital change, and we create all of our product lines with a constant eye on meeting and exceeding the needs of our customers through foresight. On the basis of our independence as a family company, our values, talents and financial strength, we continuously invest in skills and innovations. We strive for customer orientation and quality in all of our actions.
We want to gain loyalty and respect from our customers and employees by offering hi-tech systems and solutions of the highest quality while remaining true to ourselves: A small, large company with strong roots in South Tyrol.
Years of Experience
Experts
Products
Customers
Mission Statement
We are a global corporation in the production of high quality digital printer systems for the decoration and fictionalization of surfaces. Our customers are commercial service providers and industrial enterprises, with products requiring a printed surface design. We specialize in niche markets and strive for leadership in the market segments we operate in. Our aspiration to be No. 1 is based on our superior technology and our approach to the customers´ individual needs. Our mission is to supply solutions and systems to our customers to enable them to produce goods of a higher quality and more economically and to open up new business opportunities. We guarantee reliability, production efficiency and maintenance of our products so that our customers can operate successfully in their respective markets. We assume accountability for objectives, assignments, deadlines and statements. Our business conduct towards our global customers, suppliers and consultants is based on long-term partnership, which permits a competitive advantage for all parties. The foundations of our partnerships are mutual trust, open communication and complying with commitments.
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The Future of Digital Inkjet Printing
Durst US Career Opportunities
Durst is the leading manufacturer of industrial digital printing machines in the areas of large format, label, textile and packaging printing.
Here you can find current information on our company job openings.
Coming Soon!
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Durst North American Headquarters
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Durst Image Technology, the US division of Durst Phototechnik AG headquartered out of Brixen, Italy, officially moved into their new North American Headquarters on March 25th, 2024. The transition from the Henrietta, NY location they held for 20 years to the new location in Penfield, NY exemplifies the company’s current growth, and the anticipated growth in the future.
Service
Service
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Customer Optimized Relationship Experience
Our service and support team is committed to maintaining the reliability and efficiency of your equipment. We feel that our unique CORE approach to customer support is the best way to maintain our relationship. At Durst, our size and focus enable us to mobilize resources across our organization to meet your specific needs effectively.
Supporting Durst customers is of paramount importance to us. We have cultivated a dedicated team of 35 certified field service professionals across North America, boasting a combined 200 years of experience. Our specialized Product Managers are experts in specific product families, maintaining direct access to factory engineers to ensure your satisfaction. To minimize downtime, we offer 24/7 technical support through our TAC center, staffed by experienced field service engineers.