Field Service Technician/Engineer

  • Post category:Careers

Field Service Technician

Job Description:

The purpose of the Field Service Technician/Engineer is to ensure timely and cost effective installation, repair, removal/relocation, and technical support of Durst products while maintaining a high level of customer satisfaction to all Durst customers.

Essential Functions & Responsibilities:

  • Provide the timely and effective installation of Durst products and services.
  • Perform effective initial customer operator/maintenance training, as required.
  • Maximize Durst equipment uptime through timely, response and effective/efficient repair and maintenance to ensure high levels of customer satisfaction.
  • Efficiently manage utilization of Durst assets (parts, tools, test equipment, autos) and resources (travel expenses, phone, etc.) to achieve targeted financial results.
  • Communicate and interact with customers, sales and other service counterparts in a positive, courteous and professional manner and always present a professional image to Durst
  • Complete all job-related administrative aspects (call reports, part returns, time/expense reporting, etc.) on time and error free.



  • 1 -3 years of relevant work experience.
  • Experience or training within some form of mechanical discipline.
  • Experience with color lab printer/processor service, ink jet or equivalent a plus.
  • Working knowledge of multimeters for electrical testing.
  • Working knowledge of AC and DC up to 3 phase.
  • Ability to do overnight travel via car and plane throughout USA & Canada.

Computer Skills:

  • Strong understanding of computer hardware and software is a plus.


Physical Demands and Working Conditions:

While performing the duties of this job, the employee may be required to:

  • Lift up to 75 lbs. on a regular basis
  • Push or pull up to 100 lbs. on a regular basis
  • Stand or walk up to 2/3 of the time
  • Twist, bend or squat on a regular basis

We look forward to hearing from you.